Contacts for businesses and enterpreneurs

ČSOB CEB helpdesk

  • Helpdesk for the ČSOB CEB service
  • Technical support for Multicash service, for Business Connnector and Smart key
  • Help in case of cyber incidents
helpdeskceb@csob.cz
Mon–Fri 7.00–18.00
+420 499 900 500

Card and banking blocking

24/7

ČSOB Internet banking and payment cards support

Mon–Fri 8.00–20.00
Sat–Sun 8.00–18.00
+420 495 800 111

Corporate clients e-banking helpdesk

  • ČSOB Multicash 24 helpdesk
  • ČSOB CEB helpdesk
ČSOB Multicash 24: corhelpdeskelb@csob.cz
ČSOB CEB: helpdeskceb@csob.cz
Mon–Fri 7.00–18.00
+420 499 900 000

ČSOB Infoline

800 150 150

Calling from abroad please use +420 495 800 137

  • Toll-free number
  • Information on products and services
  • Complaints and suggestions
Mon–Fri 8.00–20.00
Sat–Sun 8.00–18.00

ČSOB headquarters

+420 224 111 111

Československá obchodní banka, a. s.
Radlická 333/150
150 57 Praha 5

BIC (SWIFT) CEKOCZPP
Data box 8qvdk3s