Internet Banking
Whole bank in your computer
Visiting a bank online
of your investments, mortgage, insurance and pension savings
limits, online payments and temporary blocking
just choose from our offer
Jak sjednání online a po telefonu probíhá?
- Vyplníte online/po telefonu žádost
- Smlouvu s identifikačním číslem (jednorázové uživatelské jméno) vám zašleme kurýrem
- Po podpisu smlouvy vám ještě pošleme SMS zprávou jednorázový PIN
- Tyto údaje (identifikační číslo a PIN) zadáte pro první přihlášení na https://online.csob.cz/ a nastavíte si své vlastní trvalé přístupové údaje
Who can apply for internet banking?
Internet banking can only be arranged by the account holder. A person of full age and capacity with a valid identity document, of Czech nationality. Foreigners, authorised users or legal representatives can set up internet banking at our branch.
Useful advice on your first login, how to enter payments and how to administer cards has been prepared in step-by-step instructions for you here.
Recommended: To simplify internet banking, you can also use our Smart Key – a secure mobile application that protects your login and frees you from having to copy confirmation SMS. See how the Smart Key works.
Manage your money from home
Look what it has to offer
- You can be sure that each login is safe, also thanks to the Smart Key or SMS code.
- After login, you will always get to the start page where you will find all you need to know.
- You will see all your products from the ČSOB Group there, and even more.
- Moreover, some products allow you to log in to portals with further details with 1 click.
- Through internet banking you can also send payments always instantly, to anybody, to any place.
- Should you miss any of our products, you can buy a lot of them online though the e-shop.
- In the Rewards Program bookmark you will then see the number of points and what you can get for them. .
- And internet banking offers much more – so get ahead and try it!
Digi news in internet banking
- This is a joint application for clients of ČSOB and Poštovní spořitelna
- You can newly confirm your login and payments by Smart Key
- You do not need to enter codes from the SMS key
- Payments up to CZK 500 do not need to be confirmed
- You can mark trusted beneficiaries and send them money without confirmation
What computer you will need
| Software | |
|---|---|
| Internet browser (128-bit secure, scripting and cookies enabled, with the latest updates) |
|
| Operating system (with the latest updates) |
|
If smart cards are used, there are available add-ons for browsers for communication between the browser and the smart card (standard add-ons for Chrome, Microsoft Edge on Chromium and Mozilla Firefox, or Java for Safari in versions that support it).
Using of other operating systems and older versions of browsers than recommended is possible, but the full functionalities of the services or the correct display of content is not guaranteed. In general, it is preferable to use supported/recommended operating system and supported/recommended versions of browser.
| Hardware | |
|---|---|
| Personal computer |
|
| RAM | 512 MB or more |
Frequently asked questions
Is it possible to deactivate the "Simplified Payment Verification” function? If so, where?
The so-called "Simplified Payment Verification" is offered only by enhanced internet banking, which clients log in to with ČSOB Identity. It is functional for payments between trusted and own accounts and payments up to CZK 500. If you do not wish to confirm by SMS or Smart Key or certificate, you can deactivate this function in the ČSOB Identity Portal.
How exactly does the so-called “trusted account” work in internet banking? And how can I add a trusted account into their list?
If you add a selected account into the list of trusted accounts, then you will not need to confirm payments to this account by SMS key, Smart Key or certificatein the future. You can only send the payment.
You will add the selected account into the list of trusted accounts when entering the payment – in the first step of the form under the field “account number” select "add account to trusted accounts".
You will find the list of trusted beneficiaries in “Templates” (menu / Payments / Templates), and there you can also remove a beneficiary from the list.
Thanks to Internet Banking you can also use
- Smart Key – Mobile security application that protects your login and frees you from overwriting confirmation SMS. See how the Smart Key works.
Security first
- Always make sure that you are logging in through a secure website www.csob.cz
- Secured site contains green address bar with lock icon and URL starting with “https”
- After clicking on the lock icon, a certificate should show up confirming the validity and verifying the page identity (we use DigiCert server certificates for site security)
- You can access the secure log in page via the "Internet Banking" button at the top right corner of our website
- Please always check that the address of the login page is correct https://online.csob.cz
- Do not access Internet Banking through search engines (e.g. Google)
- If the log in page seems suspicious, something looks different or other login information is required from you, contact our support at 495 800 111 or 495 900 010
For more information, go to bezpecnost.csob.cz (in Czech).
Pricelist
All fees can be found in our Pricelist.
Documents for download
You can find all documents for download on this webpage (in Czech only).
