Contacts
Call our 24-hour hotline to report internet fraud, suspicious phone calls or unknown payments from your account. More about reporting fraud
+420 499 900 010
I want advice over the phone
Infoline
Ask us about anything regarding finances.
Mon-Fri 8 a.m. – 8 p.m.,
Sat-Sun 8 a.m. – 6 p.m.
Helpline for the elderly 800 300 300
Block your card and banking
24 hours, 7 days a week
Electronic banking and payment card support
Mon-Fri 8 a.m. – 8 p.m.,
Sat-Sun 8 a.m. – 6 p.m.
Internet fraud reporting
Report any suspicious fraudulent online activity Learn more
Support
24 hours, 7 days a week
I want to schedule a meeting with a banker
What time would suit you?
Schedule a meeting
In person at the branch 
Online video call 
Meeting by phone
Write to us
ČSOB Headquarters
Československá obchodní banka, a. s.
Radlická 333/150
150 57 Prague 5
BIC (SWIFT) CEKOCZPP
Databox 8qvdk3s
Do you have a suggestion or complaint?
Have you discovered a discrepancy between payments or just want to tell us something? See how to do it.
Tutorials
Just a friendly reminder that we record calls on our lines. We do this in order to improve our customer services. For more information, see Information on the processing of personal data.