Card Loss and Theft Insurance
Insurance of loss or theft of payment cards
Reimbursement of loss
We will reimburse you up to CZK 500,000 if someone misuses your card in a shop or online.
New card free of charge
If your payment card is stolen, we will issue a new one to you free of charge.
Coverage of personal belongings
We can pay for a lost mobile phone or wallet and for replacement identity documents and keys.
Take out Card Loss and Theft Insurance
Variants and indemnity limits
| Type of insurance | BASIC | CLASSIC | EXTRA |
|---|---|---|---|
| Annual insurance fee | CZK 135 | CZK 390 | CZK 800 |
| Financial loss insurance | CZK 30 000 | CZK 100 000 | CZK 500 000 |
| Reissue of the PIN code |  |
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| Express issue of a new card (within 3 days) | |
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| Issue of a replacement card or cash abroad | |
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| Insurance against loss or theft of personal belongings (documents, keys, wallet) | CZK 5 000 | CZK 15 000 | CZK 50 000 |
| Insurance against loss or theft of glasses | |
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| Insurance against loss or theft of mobile phone | CZK 10 000 | CZK 15 000 | CZK 25 000 |
| Insurance against loss or theft of tablet / laptop / e-book reader | |
CZK 10 000 | CZK 15 000 |
| Insurance against loss or theft of a smartwatch (or a bracelet) | |
|
CZK 15 000 |
| Insurance against loss or theft of a handbag / briefcase / backpack | |
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CZK 15 000 |
Fees stated in this section are just an extract from the full version which can be found in our Price List.
ČSOB Pojišťovna, a.s. is the insurance provider. ČSOB, a.s. is a policyholder.
Would you like to report an insured claim?
1. Block your payment card immediately at + 420 495 800 111,
2. then drop into any of our branches to fill out a short form.
Which documents will be needed to process an insured claim
Download documents
What else you will definitely find useful
Card Travel Insurance
Do you travel abroad often? Add travel insurance to your card in case something happens abroad.
- Valid all year round with your card and protects you anywhere in the world
- You no longer have to think about insurance before every trip